Effective Date: July 3, 2026
What This Policy Covers
This Privacy Policy explains how The Latina Burnout Coach (Nicole Torres / Ouroboros Healing) collects, uses, and protects your personal information when you visit our website, schedule a session, purchase a kit, or enroll in our programs.
Information We Collect
Information You Provide Directly:
Name, email address, and phone number (when you register, book a session, or make a purchase)
Payment information (processed securely through third-party payment platforms; we do not store credit card details)
Communications you send via email or contact forms
Personal information shared during coaching sessions or consultations
Information We Collect Automatically:
Website usage data (pages visited, time spent on site, navigation patterns)
Device information (browser type, operating system, IP address)
This information is collected through Google Analytics and Wix analytics tools
Cookies:
How We Use Your Information
Your information is used for the following purposes:
Delivering coaching services and session communications
Sending program updates, announcements, and educational content
Processing purchases and shipping
Responding to your inquiries and providing customer support
Improving our website, services, and user experience
Compliance with applicable legal obligations
We do not sell, trade, or rent your personal information to third parties.
Who We Share Your Information With
Your information is shared only with the following service providers:
Calendly - for session scheduling and management
Systeme.io - for email communication and assessment tools
Kit - for email marketing, payment processing, and customer correspondence
Stripe/payment processors - for secure payment processing
Google Analytics - for website usage analysis
All service providers are contractually bound to maintain the confidentiality of your information.
Your Privacy Rights
You have the right to:
Access your personal information
Request correction or deletion of your data
Opt out of marketing communications (via unsubscribe link in emails)
Request a copy of your personal data in a portable format
To exercise any of these rights, contact nicole@thelatinaburnoutcoach.com.
Data Security
We implement industry-standard security measures to protect your personal information. However, no electronic transmission or storage system is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Policy Updates
We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated policy.
Contact
For questions regarding this Privacy Policy, contact nicole@thelatinaburnoutcoach.com.